WHIP CHAT PROTOCOL STANDARD
"I use www.whipchat.com and you should too."


What is WhipChat ?

Instant Messaging (IM) and chat grows up for business use.

Skype and other instant messaging software are great tools for business.
However, without an instant messaging or chat protocol it can quickly become
a big waste of time.

We developed and use a protocol that makes instant message chat an efficient
and essential part of our business communication toolset.

How many times have you been waiting to see if the chat conversation is
over? Then there is the ponderous 'bye', 'ok bye', 'ttyl' .... At the end of
every communication.

No more answering someone's chat request only to find out that they got
tired of waiting and emailed you instead, or that they left their desk, if
you're on the phone you can tell someone with a couple of keystrokes so they
stop bugging you, and best of all, you never get voice called out of the
blue while your working on something else, or on the regular phone with
someone else already.

Simply put -- the protocol works and once you try it we're sure you'll
agree.

Click here to give us feedback on the protocol.

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yo = "I want to chat" (a yo remains active until it is cancelled with a ye or yx)
ya = "I am ready to chat - go ahead."
ye = "disregard my last yo, I have sent you an email instead."
yx = "disregard my last yo"
yv = "I want to call voice - ok?"
. = "Message received I am working on it (checking)"
.# = "Message received, I am working on it, eta is # minutes"
b# = "I am busy, I should be finished and able to answer respond in # minutes"
"..." = "I'm waiting for you to respond / expecting you to say something"
/ = suggested termination of discussion, REQUESTS a '/' Response to terminate
// = termination of discussion, REQUIRES NO RESPONSE if the discussion is actually over

-------------------------
ex.

Betty: yo
Frank: ya
Betty: are you going for lunch?
Frank: yes
Betty: /
Frank: /


ex.

Betty: yo
Frank: b10
.....10 minutes later....
Frank: ya
Betty: are you going for lunch?
Frank: yes
Betty: /
Frank: /

ex.

Betty: yo
Betty: ye

ex:

Steve: yo
Betty: b10
....10 minutes later....
Betty: ya
Steve: the house is on fire, you should get out/
Betty: right after I finish this work order/
Steve: ok, at least let your dog out/
Betty: he stays with me, we burn together/
Steve: good luck //

ex:

Steve: yo -- there is fresh coffee downstairs //


Copyright - Hornby IT Group 2023